This workshop is designed for those who need to organise internal and external events including client functions, meetings, conferences, training sessions and team away-days.
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PAs and secretaries who are looking to develop their role and improve their skills.
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This course is designed for PAs, administrators and commercial assistants who would like a better understanding of how their organisation's finances work. It delivers a serious subject in an accessible and easy to understand way with lots of fun built in.
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Secretaries, PAs and those in a support role, who wish to - and know they can - develop their role to increase the contribution they make to their managers, team and organisation. Our managers have numerous strengths - as do we. Together we can be an effective team by complementing each others' strengths, weaknesses and style of working.
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Anyone who is required to take factual records of meetings and distribute action points afterwards
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This training course is for staff who are representing the company in a front line reception position, or who are asked to deputise in this important role from time to time. Important Note: This course is limited to 6 delegates to ensure maximum benefit
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Anyone working in today's fast paced environment who needs to take notes quickly and accurately. Ideal for minute taking, taking a brief from a client or colleague or even taking an accurate telephone message. A real alternative to shorthand.
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This training has been designed for team members who use the telephone as a key part of their job to both internal and external clients and who would benefit from some additional strategies and techniques to help them handle all types of calls with confidence.
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This training course is for everyone who is frustrated by how long it takes to type an email, letter or report. If you believe that it takes too long to learn to type properly, then this course is for you
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People moving from a junior office position to one where they will take on more responsibility and a wider range of activities. It will also suit more experienced individuals moving from specialist roles such as receptionist to a wider administrative position.
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PAs, senior secretaries, management
assistants and executive assistants who
are looking to develop their role,
improve their skills and seriously
enhance their performance.
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