Full alphabetical course listing


· Absence Management »

 · Assertiveness for Women »

· Be a Better Listener »

 · Better Business Writing »

· Chairing a Meeting »

 · Change Management »

· Coaching Skills for Managers »

 · Cold Calling for Cowards »

· Conflict Management »

 · Cracking the Cashflow Problem »

· Creative Thinker and Problem Solver »

 · Creative Writing »

· Credit Control »

 · Crystal Clear Communication »

· Customer Care - from Agony to Ecstacy »

 · Data Protection - Understanding the Law »

· Dealing Effectively with Difficult People »

 · Disciplinary and Appeals Procedures »

· Distance Management - Virtual and Remote Teams »

 · Diversity Awareness »

· Effective Interpersonal Skills »

 · Effective Performance Management »

· Email Best Practice »

 · Emails - Developing a Corporate Style »

· Emotional Intelligence - A Beginners Guide »

 · Employment Law for Line Managers »

· Essential Business Numeracy »

 · Event Management - The Next Step »

· Event Management an Introduction »

 · Executive PA - Developing your Role »

· Extraordinary Customer Service »

 · Facilitation Skills »

· Finance for Non-Financial Managers »

 · Finance for PAs and Administrators »

· From PA to Executive PA »

 · Getting the Most from your Voice »

· Getting Your Point Across »

 · Goal Setting that Works »

· Grammar for Business »

 · Grammar in a Morning »

· Health and Safety - First Aid Essentials »

 · Interviewing Skills »

· Interviewing Skills for Interviewers »

 · Making Meetings Matter »

· Manage Effectively from the Start »

 · Managing Finance Reports and Budget Forecasts »

· Managing People Effectively »

 · Managing Poor Performance »

· Managing Team Performance »

 · Managing Your Impact »

· Marketing - Top Ten Tips »

 · Meetings in Modules »

· Memory Matters »

 · Microsoft Access 2003 Level 1 »

· Microsoft Access 2003 Level 2 »

 · Microsoft Access 2003 Level 3 »

· Microsoft Access 2007 Level 1 »

 · Microsoft Access 2007 Level 2 »

· Microsoft Excel 2003 Level 1 (Beginner) »

 · Microsoft Excel 2003 Level 2 (Intermediate) »

· Microsoft Excel 2003 Level 3 (Advanced) »

 · Microsoft Microsoft Project 2003 »

· Microsoft Microsoft Project 2003 - Advanced »

 · Microsoft Office Excel 2007: Level 1 »

· Microsoft Office Excel 2007: Level 2 »

 · Microsoft Office Excel 2007: Level 3 »

· Microsoft Office Outlook 2007: Level 1 (one day) »

 · Microsoft Office Outlook 2007: Level 2 (One day) »

· Microsoft Office PowerPoint 2007: Level 1 »

 · Microsoft Office PowerPoint 2007: Level 2 »

· Microsoft Office Word 2007: Level 1 Introduction »

 · Microsoft Office Word 2007: Level 2 Intermediate »

· Microsoft Office Word 2007: Level 3 Advanced »

 · Microsoft Outlook 2003 Level 1 »

· Microsoft PowerPoint 2003 Level 1 (Beginner) »

 · Microsoft PowerPoint 2003 Level 2 (Expert) »

· Microsoft Word 2003 Level 1 »

 · Microsoft Word 2003 Level 2 »

· Microsoft Word Level 3 »

 · Minute Taking Skills »

· Motivation - Secrets and Strategies »

 · Negative to Positive - Getting the Most from People »

· Negotiation Skills »

 · Networking Skills »

· Newly Appointed Manager »

 · Newly Appointed Secretary / Administrator »

· NLP for Business – Making the Difference »

 · Organising Your Manager »

· Persuading and Influencing People »

 · Plain English - How to use it Effectively »

· Presentation Skills »

 · Presentation Skills & Media Conferencing »

· Presentation Skills for Experienced Presenters »

 · Professional Personal Presentation »

· Professional Receptionist »

 · Professional Writing for Managers »

· Project Management an Introduction »

 · Proofreading Techniques »

· Raise Your Profile – Make an Impact »

 · Rapid Reading »

· Report Writing »

 · Running Effective Meetings »

· Self Esteem and Assertiveness »

 · SEO and Web Marketing Magic »

· Speak Clearly - Be Heard »

 · Speedwriting - an Introduction »

· Stop Sabotaging Yourself »

 · Strategy - a Practical Guide »

· Stress Busters »

 · Stress Management at Work »

· Supervisory Skills »

 · Technical Report Writing »

· Telephone Technique »

 · Time Management - A Practical Guide »

· Train the Trainer »

 · Train the Trainer - Fast Track »

· Type in Two Days »

 · Women in Business »